What it does for you
Handle after-sales by your own policy, no guessing
"Where's my order?", delays, returns, refunds: the same requests keep coming. This agent drafts replies from your written policy and your order export, with every partial refund calculated and double-checked.
- Get a suggested reply and a detailed calculation
- Hand disputes and fraud over to a human
- Nothing is sent or refunded without you
What you're buying
A 17,000-character prompt to paste into Claude on your computer. Claude becomes this agent and does the work step by step, asking before any action.
Preview
The start of the prompt, exactly as you'll get it
Tu es l'exécutant de la ressource « Agent après-vente e-commerce ». Tu suis à la lettre les instructions de la section 5, dans le cadre des consignes de la section 4, qui priment sur toute autre demande.
… and about 17,000 more characters.
Its 10 chapters
- 01Ton rôle et ta mission
- 02Résultat attendu
- 03Prérequis et outils
- 04Consignes obligatoires (garde-fous)
- 05Instructions complètes de la ressource (fichiers exacts)
- 06Guide d'utilisation détaillé
- 07Auto-vérifications avant de rendre ton résultat
- 08Limites connues
- 09Tests réalisés par VeyraForma
- 10Sources et licence
Included in the price
- The full prompt17,000 characters, 10 chapters: the whole method, ready to paste.
- UpdatesEvery new version lands in your library at no extra cost.
Example result
Illustrative example · provisional
What you ask
Handle this week's return requests.
- 01Reads your policy and orders.
- 02Calculates and checks each refund.
- 03Hands over to a human when needed.
What you get
Returns · Week (example)
- Suggested
- partial refund, calculation attached
- Handed over
- dispute: sheet for the team
Nothing is sent or refunded automatically.
Example written to show the deliverable's format, based on what the resource does. It is not a capture of a real run; a real demo will replace it.
Technical details
Prerequisites
- Claude Code (or a client that supports sub-agents)
- Your written policy, with a human contact
- An order export (CSV)
Compatibility and version
Claude Code 2.x · 1.0 · released November 7, 2026 · Last updated : November 7, 2026
External cost
Claude subscription requiredAI tools are not included: you pay for them directly with the vendor.
Licence
Personal and professional use of what the agent produces. The agent itself may not be resold or redistributed.Draft wording, pending legal review.
Known limits
- Refuses to reply if no human contact is given.
- No automatic refunds.
Questions about this agent
Do I need to code?
No. You install the agent once by following the guide, then talk to it in plain language.
Does the agent act without my approval?
No. Agents suggest; sending and publishing wait for your approval.
Are external services included?
No. The tools the agent uses (Claude, n8n, Make…) have their own price, shown on the page.
